FAQ

Free of charge for all LPG cylinder orders.

There are 3 payment methods available:

• For online order: Paynow, Credit/Debit card
• For offline order: Cash

Megagas Reward is a membership that allows you to earn points, receive member exclusive gifts and promotions. Signing up is free. Please refer to the Beauty Pass Terms and Conditions here

Kindly visit this page to register as a member

There are three different Megagas Reward Tiers: Gold, Silver, and Bronze!

You can qualify as a Bronze Member by simply signing up for a Megagas Reward here.

To become a Silver Member, you will need to spend an accumulated value of $500 within 12 months of signing up for Megagas Loyalty program. Your status is valid for a 12 month period with continuous purchases.

To become a Gold Member, you will need to spend an accumulated value of $920 within 12 months of getting qualified for Silver Member Status. Your status is valid for a 12 month period with continuous purchases.

Your Silver/Gold status is valid for a 12 month period with continuous purchase. If you are inactive (no purchase of cylinder) within 6 months, your status will go back to be Bronze.

To maintain your Gold Member status, you must spend a minimum of S$920 within 365 days from the date you are qualified as a Gold Member.

If you spend less than S$920 but more than S$500, you will be placed in the Silver Member status.

If you spend less than S$500, you will be placed in the Bronze Member status

Checking your point balance is quick and easy on your account page! You'll need to be logged in and you can check your point balance here.

Megagas.com commits to provide a safe and secure shopping experience. Please refer to our Privacy Policy here for more details.

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The Megagas Rewards Program ("Program") is a loyalty program of Megagas Singapore to customers in Singapore. Membership to the Program ("Membership") is limited to individuals only and is limited to one account per individual. Employees of Megagas and its affiliates are eligible for Membership but may be excluded from certain promotions. You must be 18 years of age or older and a legal resident of Singapore to be eligible for Membership. Eligible minors must obtain their parent's or legal guardian's consent prior to participation. By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by these terms and conditions ("Terms"). A purchase is necessary to become a member.

Under the Program, you accumulate $ spend from online purchases on our website only. Details of the Rewards available and how to redeem these Rewards are on the Program Website, including any limits or conditions on redeeming Rewards. Subject to the termination provision of these Terms, $ spend accumulated expires after 6 months of inactivity (no online purchases). Discounts to be determined by Megagas in its sole discretion; provided, however, that in order to get rewarded discounts, you must (i) accumulate a minimum number of points as established by Megagas and (ii) make an additional purchase of cylinders or accessories from at the time that you redeem your your discounts. Program members are able to redeem no more than one of each discount per transaction. Discounts are never redeemable for cash. If your online order is not completed during the same visit, the discounts will be removed from your shopping basket and may no longer be available. You are not required to redeem a discount during checkout.

Bronze Membership status is conferred on those registered Megagas Reward members, free of charge on our website. Megagas may, in its sole discretion, alter, limit, or modify the Bronze Membership program rules, regulations, benefits, eligibility for membership, or any other feature of the Bronze Membership program and/or may terminate the Bronze Membership program at any time in its sole discretion, by giving reasonable notice on the website and/or by email. Please check the website regularly for updates.

Silver Membership status is conferred on those registered Megagas Reward members who spend a minimum of S$500 on merchandise (applicable for both cylinders and accessories) online within 12 months from the time of qualification of the Megagas Bronze Membership status. Silver Membership status is valid for 12 months from the date the member qualifies; after that, annual requalification is required. If a member is inactive (no purchase of cylinder) within 6 months, he/she will go back to being a Bronze member. Megagas may, in its sole discretion, alter, limit, or modify the Silver Membership program rules, regulations, benefits, eligibility for membership, or any other feature of the Silver Membership program and/or may terminate the Silver Membership program at any time in its sole discretion, by giving reasonable notice on the website and/or by email. Please check the website regularly for updates.

Gold Membership status is conferred on those registered Megagas Reward members who spend a minimum of S$920 on merchandise (applicable for both cylinders and accessories) online within 12 months from the time of qualification of the Megagas Silver Membership status. Gold Membership status is valid for 12 months from the date the member qualifies; after that, annual requalification is required. If a member is inactive (no purchase of cylinder) within 6 months, he/she will go back to being a Bronze member. Megagas may, in its sole discretion, alter, limit, or modify the Gold Membership program rules, regulations, benefits, eligibility for membership, or any other feature of the Gold Membership program and/or may terminate the Gold Membership program at any time in its sole discretion, by giving reasonable notice on the website and/or by email. Please check the website regularly for updates

Membership in the Program may entitle you to various offers ("Offers") in addition to Rewards. The details of these Offers are set out from time to time on the Program Website. Details and terms of any Offers as set out on the Program Website are valid for a calendar year unless otherwise specified on the Program Webpage.

Megagas values your privacy. Our collection of your personal information and how we use it is governed by Megagas' Privacy Policy in compliance with Singapore Personal Data Protection Act. Details from your application for Membership (including personal information) will be collected and used for the purposes of administering the Program (which may include disclosure to third parties for the purpose of processing and administering the Program) and for marketing and data analysis purposes. By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by Megagas’ Privacy Policy, these Terms and online Terms of Use, and to receive marketing materials and other communications from Megagas (if so agreed in your registration form). If you do not wish to receive these communications, you can request that they be discontinued by updating your Membership profile or by sending an email to hello@megagas.com. If we do not collect your personal information you will not be able to become a member of the Program. Additional personal information collected from members, such as purchase history and credit card information, will only be used and disclosed by Megagas for the purposes of administering the Program, internal analysis for marketing purposes, and as otherwise permitted by Megagas' Privacy Policy. Megagas’ Privacy Policy includes details about how to access your personal information and have it corrected, as well as how to make any complaints regarding our conduct in relation to your personal information and how we deal with such complaints. Please see Megagas’ Privacy Policy at https://www.megagas.com/privacy.

If for any reason this Program is not capable of running as planned (including in the event of fraud or attempted fraud), Megagas reserves the right in its absolute discretion to modify the terms of the Program including the Rewards and these Terms, or to suspend or terminate the Program. In the event of such modification, suspension or termination, Megagas will notify the members of the Program via email, as well as by communicating this on our website. Members will not receive any compensation from Megagas in the event of modification or suspension of the Program. Any abuse of the Program, failure to follow any terms of the Program, Membership inactivity for more than 12 months, any misrepresentation or any conduct detrimental to the interests of Megagas, or fraud or attempted fraud, may subject members to Membership revocation and will affect eligibility for further participation in the Program. Membership is non-transferable and Membership purchases must be made by the member. If your Membership is revoked or otherwise cancelled (whether by you or Megagas in accordance with these Terms), or if the Program is terminated, any $ spend accumulated in your account will automatically expire. Megagas will notify you via email prior to making changes to these Terms. It is your responsibility to check or review these Terms from time to time to keep informed of any changes. In the event that the Terms of the Program change, you may choose to cancel your Membership through your Membership profile or by sending an email to hello@megagas.com.

To the maximum extent permitted by law, Megagas will not be liable for any damages of any kind arising out of or in connection with your participation or Membership in the Program, including damages arising out of changes to or termination of the Program or as a result of you redeeming and/or using a Reward. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. To the maximum extent permitted by law, the limitations on Megagas’ liability set forth herein shall apply whether for breach or repudiation of contract, or whether in tort, civil liability by way of negligence, gross negligence, strict liability, or otherwise, even if advised of the possibility of such damage. By agreeing to these terms, you willingly agree (or, if you are a minor, your parent or legal guardian willingly agrees) that you have relinquished your right to seek these damages from Megagas and that this is a reasonable allocation of risk. Certain legislation, including the Sale of Goods Act and Consumer Protection (Fair Trading) Act and Unfair Contract Terms Act may impose consumer guarantees or imply warranties or conditions or impose obligations upon Megagas which cannot be excluded, restricted or modified or cannot be excluded, restricted or modified except to a limited extent. These Terms must be read subject to these statutory provisions.

Intellectual property rights (including, without limitation, copyright, trademarks, patents, design rights and all other forms of intellectual property rights existing in the world) of all Program content and all software used in connection with the Program is the property of and are owned by or licensed to Megagas or its affiliates. Nothing in these Terms constitutes a transfer of any intellectual property rights. Unless otherwise indicated on a particular part of the Program materials, permission is granted to electronically copy and to print in hard copy portions of the Program materials for the sole purpose of accessing the Program and the services provided therein for personal use. Any other use of Program materials - including reproduction, modification, distribution, republishing, transmission, display or performance - without the prior written permission of Megagas is strictly prohibited.

The Program and these Terms are governed by the laws of Singapore without giving effect to any principles of conflicts of laws. You hereby consent (or, if you are a minor, your parent or legal guardian hereby consents) to the exclusive jurisdiction of courts located in Singapore in all disputes arising out of or relating to these Terms or the Program.

If you have any questions regarding the Program, you may email hello@megagas.com.